You are entitled to initiate the return process for your order within 14 days from the moment you receive your jewelry. It's important to be aware that we won't bear the expenses associated with returns unless they result from an error on our part or a legitimate claim. Prior to sending back any defective or incorrect items, please reach out to our support team.
In order to be eligible for a return:
- The purchase should be within the 14-day window.
- The jewelry tag must be intact, and the seal should remain uncut.
- There should be no indications that the jewelry has been worn.
